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G. Loomis Xpeditor

What Is The Xpeditor Service?

Our Xpeditor Service is a no-fault, “no questions asked” replacement program designed to get you back on the water fast (U.S. and Canada customers only). If your registered rod is damaged or broken, this program provides a same-model replacement at 60% off the retail value of the rod.

G. Loomis products are built with various grades of technology, componentry, and performance. Due to this, our Xpeditor fees vary depending on the retail value of the rod.

For example: If your rod currently retails at $450 then your replacement cost would be $180 plus tax and shipping fees (ie: $450 @ 60% = $180)

Please visit our FAQ section for answers to additional questions or feel free to contact our Customer Service team via Live Chat here on our brand site. You can also call us at 866-491-5229 to speak with a Service Representative.

Discontinued models will be replaced with the closest like the model or build material. Demo rods, premier rods, and kit rods are not eligible for Xpeditor Service.

FOLLOW THE INSTRUCTIONS BELOW TO FILE AN EXPEDITOR CLAIM

Make sure to File your xpeditor claim below

First things first, make sure to file your Xpeditor claim online.


Please Note the Case Number that is provided to you once the Registration is complete.


Now that the claim is filed, you're ready to mail the logo portion of your rod to us.


We suggest packing the trimmed portion of your rod in a padded envelope.


Please enclose your case number, otherwise we won't know it's your rod.
Shimano Canada
427 Pido Rd, Peterborough, ON K9J 6X7
Attn: Xpeditor
Case#  (0012345)

Once we receive your rod, we will allocate inventory for your claim. When stock is available, a payment link will be emailed to you.
After 48-72 hours of payment being on file the rod will ship out to you
Now you should be all set to get right back on the water!



In order to start a Xpeditor request you must have a customer account and be signed in. Please sign in or sign up for an account.

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